Refund policy

Returns & Refund Policy

At Trend Finds, we want you to be satisfied with your purchase. If you need to return an item, please review the policy below.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must be in the same condition in which it was received, unused, unopened, and in its original packaging where applicable. You will also need your order number or proof of purchase.

For health and hygiene reasons, opened or used beauty, cosmetic, skincare, lip care, fragrance, or personal care products cannot be returned unless they are faulty, damaged, or incorrect.

To start a return, please contact us at support.tiktokadss@gmail.com before sending any item back.

Returns should only be sent after receiving return instructions from our customer service team.

Return Address

Trend Finds
1 Park Ln
Boston, Massachusetts 02210
United States

Please do not send a return without contacting us first.

Return Shipping

For change-of-mind returns, the customer is responsible for return shipping costs.

If the product arrives damaged, defective, incorrect, or materially different from what was ordered, please contact us and we will provide an appropriate solution. Where required, Trend Finds will cover reasonable return shipping costs.

Damaged, Incorrect or Defective Items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible at support.tiktokadss@gmail.com with your order number and clear photographs of the item and packaging so we can review the issue.

Refunds

Once we receive and inspect your return, we will notify you regarding the status of your refund.

If approved, the refund will be issued to your original payment method. Please note that your bank or card provider may take additional time to process and display the refund.

Where applicable under consumer law, refunds will be processed within the legally required timeframe after the returned goods are received.

Original Shipping Charges

Where required by applicable consumer law, the cost of standard delivery will also be refunded. Additional charges paid for premium or expedited delivery are not refundable beyond the cost of standard delivery.

Exchanges

We do not guarantee direct exchanges. If you would like a different product or variant, please contact support.tiktokadss@gmail.com so we can advise you on available options.

Promotional and Free Gifts

Complimentary or promotional gifts have no cash value and are not eligible for a standalone refund. If a promotional gift is damaged or incorrect, please contact us so we can review the issue.

Cancellations

If you wish to cancel an order, please contact us as soon as possible. If the order has already been processed or shipped, cancellation may no longer be possible and the return process may apply instead.

Nothing in this policy limits any rights you may have under applicable consumer protection law.

Contact

Trend Finds
Email: support.tiktokadss@gmail.com
Address: 1 Park Ln, Boston, Massachusetts 02210, United States